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Sara Hood
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Melissa Daniels
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2007-08-23
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By: Melissa Daniels
Posted: 4/17/07
The doors to Hendricks Chapel remained open on Monday, with a candle lit at the end of an aisle. Chaplains were available throughout the day, willing to talk to anyone who wished to enter.
The Virginia Tech shooting on Monday caused widespread raw emotion throughout the country, and Syracuse University was not exempt.
"Everybody's hearts are going out to Virginia Tech today," said Dean of Hendricks Chapel Thomas Wolfe. "This is a monumental disaster, a tragedy that has befallen them."
An unidentified gunman opened fire in a Virginia Tech dorm in the morning, beginning the deadliest shooting rampage in U.S. history. By the end of the day, the death toll reached 33, including the death of the gunman himself.
Sources had varying reports throughout the day about whether the gunman committed suicide or if he was killed by police. A two-hour gap between shootings raised the possibility of more than one shooter.
Wolfe is also co-chair of the Critical Incident Management Team. The group touched base this morning after hearing about the shootings. The team, which focuses on human response in tragic events, encouraged contacting the counseling center and reflecting in Hendricks for students who may have been affected emotionally by the shooting.
"When something like this happens," he said, "the whole university community feels it."
Chancellor Nancy Cantor sent a letter to the president of Virginia Tech, extending Syracuse University's sympathies. Wolfe described the letter as "a very genuine gesture."
"The higher education world is a very connected world," he said.
Interim Chief of Public Safety Tony Callisto said SU is prepared for unexpected violent incidents like Monday's events at Virginia Tech as best as it can be.
"Every incident results in learning for the next time," he said.
Public Safety officers are trained in active shooting scenarios in case they would ever need to go after an armed suspect, Callisto said. They are also all trained as peace officers, meaning they are armed.
Active shooting scenario training was created a year after the 1999 school shooting at Columbine High School in Littleton, Colo., which resulted in 15 fatalities.
"Officers are very proactive," Callisto said. "There are eight to 10 officers that patrol Syracuse University grounds 24 hours a day."
SU has close ties with the Syracuse Police Department, he said.
"Response is relatively immediate," said Callisto about reaction in a crisis situation.
Public Safety also has in-service training with the Office of Residence Life in the case of an assailant entering a dorm. On-duty resident advisers and residential security aides (RSAs) are instructed to call Public Safety if they see anything suspicious.
RSAs have hand-held radios that are connected to Public Safety and Syracuse police lines.
"Prevention is the best tool," Callisto said. "If you see something that's unusual, call us. If you see something that doesn't look right, call us. If something looks suspicious in any way, call us."
Student response to the event is widespread. The constant television news coverage and Internet postings let the word spread about the event as updates came in.
Anna Hadingham, president of the Student Peace Action Network at SU, expressed her concern about the recent violence.
"It worries me that a student would have a reason or feel a need to unleash that," she said. "We are looking and exposing ourselves to chaos and carnage."
--
Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/17/FrontPage/Su.Community.Reacts.To.Virginia.Tech.Massacre-2845381.shtml>The Daily Orange - April 17, 2007</a>
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eng
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Peter Waack <pwaack@dailyorange.com>
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SU community reacts to Virginia Tech massacre
syracuse university
-
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Sara Hood
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Kris Miller
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2007-08-23
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By: Kris Miller
Posted: 4/19/07
How do you think Syracuse University would respond to a shooting like the one at Virginia Tech? What could we do differently to make ourselves safer? These questions must be addressed immediately.
The university is working diligently to strengthen campus security. Nevertheless, students must sustain pressure on Chancellor Nancy Cantor until emergency response systems are more robust and better integrated.
To that end, technology is critical, especially when fewer than 20 public safety officers are on patrol at any time. These officers are responsible for the safety of more than 19,000 students.
The chancellor wants SU's endowment to reach $2 billion. Awesome. But I say a significant portion of SU's budget should fund technologies including closed circuit cameras (CCTV) and mass-alert communications systems.
As a law student senator, I was concerned when I learned last fall that CCTV systems were not prevalent on campus. Public Safety was also concerned, and to its credit, a vigorous effort is under way to overhaul security technologies on campus.
Tony Callisto, the Interim Director of Public Safety, informed me that SU recently hired Mike Kearns to be Manager of Technology and Security Services, which is a new position. Mr. Kearns is a 12-year veteran of the Oswego police force and holds a masters degree in information technology.
The chancellor also formed a CCTV committee, which recently examined IT security practices at similarly situated universities. The committee identified 14 priorities for upgrading security technology on campus, but details have not been released yet.
SU's challenge is to fully integrate existing CCTV systems. Concurrently, SU is working to expand its network and ensure that all systems are managed from its central monitoring station. The ultimate goal is to share this data with other emergency services like the Syracuse Police Department.
This raises another key issue: interoperability. Anyone who has participated in a mass-casualty exercise confesses that interagency communication is a challenge, and it always needs improvement. Public Safety, SUNY ESF, SUNY Medical Center, VA Security and the Syracuse Police Department share a joint communications frequency called "Hill Net." Callisto said Public Safety intends to add three more joint communications channels to improve cooperation.
Would any of this matter? In Monday's tragedy, thermal and infrared CCTV systems (which are not expensive) could have identified the shooter and his actions. He entered the dorm at a low-traffic hour. When he departed, the heat signature from his pistol might have disclosed his M.O. With this information, emergency responders could have reacted more quickly and tracked him, preventing the massacre three hours later.
On 9/11 I became the force protection/anti-terrorism officer for one of Southern Germany's largest and least-secured military housing areas. Initially, I had 12 soldiers per shift to protect thousands of residents and a large infrastructure. We used CCTV, including thermal and infra-red imaging, to identify threats. This technology was extremely valuable.
Could a shooting happen here? This campus abuts one of Syracuse's most economically depressed and dangerous neighborhoods. Students face multiple armed robberies and assaults each month. Even our own students appear capable of violence. Brian Shaw was sentenced to 21 years for manslaughter, and Timothy Ginocchetti is charged with second-degree murder.
The chancellor deserves credit for initiating campus security upgrades. It is our duty as students to make sure she follows through.
Kris Miller is a contributing columnist whose columns appear biweekly in The Daily Orange. E-mail him at kimill01@syr.edu.
--
Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/19/Opinion/Su.Must.Bolster.Security.Efforts.In.Light.Of.Shootings.At.Virginia.Tech-2851550.shtml>The Daily Orange - April 19, 2007</a>
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Peter Waack <pwaack@dailyorange.com>
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SU must bolster security efforts in light of shootings at Virginia Tech
syracuse university
-
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Sara Hood
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Dave Arey
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2007-08-23
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By: Dave Arey
Posted: 4/25/07
Hours after the Virginia Tech shootings, people were already looking for something to blame.
Fox News had on lawyer and "school shootings expert" Jack Thompson, an infamous critic of video games. He gave the dubious statement that when looking at most school shootings there was a common thread, that being "the immersion of the perpetrators in incredibly violent entertainment, most notably violent videogames." This was before the killer had even been named.
When it was found out that Seung-Hui Cho had little contact with violent videogames, other possible explanations were discussed. In a video sent to NBC, Cho can be seen holding a hammer in a pose reminiscent of the movie "Oldboy." As a result, many began wondering if the killings were influenced by that. In reporting on the story, Jake Coyle of the Associated Press wrote that, "Notorious killers are commonly linked to movies or music."
Such an assumption is very dangerous, but sadly, it is also common. It is true that John Lennon's killer read "The Catcher in the Rye." It is also true that Charles Manson loved The Beach Boys and The Beatles. But they were very troubled people who did not need entertainment to inspire their actions.
The killings at Virginia Tech have followed a never-ending string of cases where entertainment has been blamed for the actions of an individual. One of the more ludicrous recent examples was Don Imus' comments about the Rutgers women's basketball team. Ever since, many people in the media have blamed rap music as much as they have blamed Imus himself.
Imus started the conversation by mentioning on his show that he was simply repeating the vernacular of rappers. Many others in the media picked up on this. In a column printed April 11, Jason Whitlock of the Kansas City Star wrote that, "I'm sure at least one of the marvelous young women on the Rutgers basketball team is somewhere snapping her fingers to the beat of 50 Cent's or Snoop Dogg's or Young Jeezy's latest ode glorifying nappy-headed pimps and hos." Days later, he was on Oprah.
I am not suggesting that violent videogames or rap music should necessarily get a free pass. There is certainly a time to talk about the role each has in society. However, in each of these cases, the people using these situations to advance their own views are opportunistic and wrong.
Artists (and yes, I did just call rappers and videogame makers "artists") need to be given room to create. Both rap and violent videogames are representations of the society they come out of - a society prone to violence, racism and sexism. Using the misfortune of others to get on television is no way to make that society better.
Dave Arey is a contributing columnist whose columns appear biweekly in The Daily Orange. E-mail him at dwarey@syr.edu.
--
Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/25/Opinion/Pundits.Wrong.To.Blame.Societys.Woes.On.Entertainment.Industry-2878530.shtml>The Daily Orange - April 25, 2007</a>
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eng
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Peter Waack <pwaack@dailyorange.com>
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Pundits wrong to blame society's woes on entertainment industry
syracuse university
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https://april16archive.org/files/original/hx5r8109_c9d48e94b3.jpg
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Sara Hood
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Melanie Hicken
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2007-08-23
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By: Melanie Hicken
Posted: 4/26/07
April 16, 2007. Another day to mourn. Another day Americans will never forget.
But while the Virginia Tech community begins the healing process after the largest massacre in U.S. history, college campuses across the country are beginning a process as well - a reevaluation of protocols and procedures in place to help prevent or minimize such a tragedy.
"Monday's incident changes everything for universities around the country," said Interim Chief Tony Callisto, of Syracuse University's Public Safety.
It's been a busy 10 days for Callisto.
Interviews. Meetings. Phone calls. E-mails. All asking: What would we do if it happened here?
SU was one of many college communities across the nation that were jarred by this scary realization - that something so violent, so tragic could occur on a campus just like its own.
"I think we all know that this could have happened anywhere," said Dean of Hendricks Chapel Thomas Wolfe, who co-chairs the Critical Incident Management Team (CMIT).
Within hours of the breaking news of the shootings, the SU Logistics Committee and the CIMT, two university bodies that help manage emergency and crisis situations, convened to discuss what this tragedy meant for SU and how the campus should respond.
The Logistics Committee handles technical and physical needs in an emergency situation, while the CIMT manages all human responses.
The CIMT and Public Safety will study the Virginia Tech incident to help enhance SU's year of task force examinations dedicated to keeping the school continuously up to date in various areas including campus safety and communication in the case of an emergency, said Chancellor Nancy Cantor in an interview.
"I have asked the CIMT and the Department of Public Safety to quickly analyze what we currently know about the Virginia Tech incident," said Cantor in an e-mail sent to the campus community on April 17. "That team will continue to meet with me and the University's leadership in the coming days to examine our policies and protocols, and determine how we can learn from this tragedy."
Safety first
The Virginia Tech shootings exposed the vulnerability of college campuses as opposed to the more contained high school setting. The Columbine High School shooting on April 20, 1999, led to the idea of a lockdown procedure in case of such an emergency.
And many Virginia Tech students and families questioned why their campus was not locked down after the first shooting.
But for an open campus community - as opposed to a contained high school building - a lockdown is easier said than done, Callisto said.
"I think any open university probably doesn't have a solid procedure for a lockdown because it's a community environment," he said. "It's a community of buildings, so we need to come up with a community response to this kind of a challenge instead of a single institutional response."
Currently, Callisto said, SU has two main procedures to be used in the case of emergency depending on the situation: to have people evacuate or to tell people to stay in their buildings.
Additionally, all Public Safety officers are trained in "active shooter protocol," a procedure developed nationwide in 2003 partly as a result of the Columbine shootings, Callisto said. Prior to this training, officers would have to create a perimeter and wait for SWAT officers before entering a building with an active shooter, which could take more than an hour.
Now, the first four arriving officers at the scene do an immediate assessment of the situation and enter the building.
Immediately.
"A few years ago, the Department of Public Safety was an unarmed, primarily security force that had limited ability to really manage a problem of this magnitude," Callisto said. "And today, with the active shooter training and the police academy, today within seconds you have eight to 10 Public Safety officers working any shift. Four of them can be there within seconds."
In October 2003, New York Gov. George Pataki signed legislation that allowed SU to upgrade Public Safety officers to peace officer status. In February 2004, the University Senate made a recommendation to begin the training program, which then-Chancellor Kenneth Shaw accepted. This training program was completed in December, so all officers can now carry a weapon and use force if necessary.
Prior to peace status, they could carry only batons and pepper spray.
Although he said he is confident SU is prepared to react in the case of emergency, Callisto added the university is currently examining additional safety and communication measures as a part of a comprehensive plan to increase safety capabilities.
Some things being looked into include: surveillance systems, turning the campus blue lights into loudspeaker-like devices and the ability to simulcast emergency notification to all university radio channels. Other processes are also being considered.
As early as Monday afternoon, Callisto had joined an e-mail listserv of law enforcement administrators to discuss the Virginia Tech incident and what can be learned from it.
"This is an opportunity," Callisto said. "It's a tragic event, but it will be an opportunity for campus law enforcement to improve our ability to respond to these kinds of things."
To text, or not to text
One of the most controversial issues to come out of the Virginia Tech incident is how and when universities choose to notify students of a shooting or similar violent incident on campus.
Although the Virginia Tech Police Department received a 911 call about shootings in a residence hall at 7:15 a.m., e-mail notification was not sent to students and faculty until 9:26 a.m.
A second 911 call was phoned in at 9:45 a.m. Another shooting had occurred. This time, e-mail notification was sent within five minutes.
Campus officials told the media they had reason to believe the first incident was an isolated domestic dispute, but many have still questioned why notification was not sent out earlier and why classes were not canceled.
"I don't understand their logic behind that," a Virginia Tech sophomore told The Los Angeles Times. "It does bother me. I feel like a lot of lives could have been saved and a lot fewer injuries."
SU currently sends out e-mails to the campus community about campus safety incidents or important information within the hour, in accordance with the national Clery Act, Callisto said.
The Clery Act was passed in Congress in 1990 and requires colleges and universities to issue annual reports on crime on campus as well as on security procedures. The law also requires that campuses provide "timely warning" when a crime poses a serious threat to students and employees. The law does not, however, provide a specific time frame that must be followed.
At SU, "typically, the current process is when we know about an incident, usually within an hour, you know about it," Callisto said.
But Virginia Tech has shown, he said, that even an hour may not be soon enough, and that this should perhaps be modified in extreme cases.
Additionally, the university realizes e-mail notification may not be the most efficient method - especially in the case of an immediate threat to campus, Callisto said.
For the past few weeks - before the Virginia Tech incident even occurred - a university task force has been looking into the possibility of a text message notification program. Students and faculty would be able to register their cell phone number and SU officials would be able to send out a notification blast to all registered phones.
Cell phone notification is "the model that really works for technology today" since many students are much more likely to instantly receive a text than an e-mail, Callisto said.
Many schools are looking into these text message notification programs, as reported in the April 27 issue of The Chronicle of Higher Education. Schools such as University of Maryland-Easter Shore, Monmouth University in New Jersey and Butler University, among others, already use such programs.
SU sophomore Catherine Long said she thought a text message notification program would be a much better way to immediately contact students.
"Not all people check their e-mail at all times. I could go days without checking my e-mail," said Long, advertising major. "But everyone has their cell phone with them on most of the time. And they are checking it all the time."
Finding a balance
In the light of such a tragedy, people often look to tightened security measures, and safety at SU will of course be examined, officials said. But many SU officials expressed a need for a balance between security and the openness that college campuses pride themselves on.
"Are we going to choose to live in fear constantly and build walls? Or are we going to live in an open society?" Wolfe said. "But how do we live smart in that open society?
I think that is going to be one of the big challenges in higher education because one of the values of higher education is it is an accessible community."
Cantor echoed Wolfe's thoughts.
"At the heart of what makes colleges and universities great is their openness and their engagement with the world and with each other," she said. "You don't want something that isolates the campus from that flow of information, the flow of interaction and the flow of people ... On the other hand, you obviously want to create a community that feels safe and comfortable so it can do its best work."
Thus looking for a balance is key, said many SU officials.
As SU officials at administrators at campuses across the country strive for that balance in the aftermath of this national tragedy, the Virginia Tech campus will simply strive for normalcy - to be the way it was before.
The way it was before April 16, 2007.
--
Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/26/FrontPage/Virginia.Tech.In.Case.Of.Emergency.Vt.Tragedy.Spurs.Analysis.Of.Sus.Safety.Proc-2881578.shtml>The Daily Orange - April 26, 2007</a>
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Peter Waack <pwaack@dailyorange.com>
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Virginia Tech | In case of emergency: VT tragedy spurs analysis of SU's safety procedures
syracuse university
-
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Sara Hood
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Melanie Hicken
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2007-08-23
Description
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By: Melanie Hicken
Posted: 4/26/07
Oklahoma City. Columbine. 9/11.
For a generation that came of age during such memorable acts of violence, tragedy is not new. But for the largest fatal shooting in U.S. history to occur on a college campus may hit a little too close to home.
"I was shocked," said sophomore Catherine Long of her initial reaction to the Virginia Tech shooting. "But mostly I was shocked to hear it was a student. You don't think of any of us doing that to other students."
Long said she couldn't help but have thoughts run through her head about what she would do in a similar situation.
"What if you were sitting in class and all of a sudden that happened to us," said Long, advertising major. "What would I do?"
Such scattered emotions ranged through campus last week as various members of the campus community explored their own feelings and connections to the incident.
"The higher education world is a very interconnected world," said Dean of Hendricks Chapel Thomas Wolfe, who co-chairs the Critical Incident Management Team (CIMT). Faculty research with faculty from other campuses, students have friends from high school at schools across the country, and the connections continue, he said.
"It's rare that you're not going to have had contact with or know someone at another campus," said Chancellor Nancy Cantor, comparing it to the "six degrees of separation" theory.
And indeed, as more information became available, direct Syracuse University connections to Virginia Tech began to come to light, Wolfe said, including a student who lost a friend to the shooter.
But even those not directly affected by the tragedy felt connected.
"Some may argue that it is hard to truly grieve or relate in a situation that we are so 'far removed from.' I beg to differ," wrote Student Association President Ryan Kelly in a letter published in The Daily Orange on April 18.
"We are very close to this situation. Virginia Tech is a peer institution, with students that come from near and far to make that university their home, just like many of us at Syracuse University," Kelly said. "To have such a tragedy occur at a place that most call home for four years is truly devastating. This tragedy could have happened just as easily on our campus as any other in the United States."
More than 400 students and members of the SU community expressed their emotions at a candlelight vigil held in Hendricks on April 17.
Hundreds more signed blank white sheets with messages of sympathy and condolences. The sheets were recently sent to the Virginia Tech campus.
Such events and activities were organized by the CIMT to help the campus cope with the tragedy.
Wolfe compared events like the vigil to an outreached hand open to take in everyone's scattered emotions after an earth-shattering event like Virginia Tech.
"The point is that's OK to feel this way," he said. "We are going to sort this stuff out over time, but right now this is the need and we will take our confusions, we'll take our fears, we'll take our anxieties, all those mixture of feelings and put them right here. And for today, that's enough."
--
Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/26/News/Virginia.Tech.Too.Close.For.Comfort.Students.Cope.With.Shootings.On.Campus-2881656.shtml>The Daily Orange - April 26, 2007</a>
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eng
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Peter Waack <pwaack@dailyorange.com>
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Virginia Tech | Too close for comfort: Students cope with shootings on campus
syracuse university
-
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Sara Hood
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Shannon Pittman-Price
Date
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2007-08-23
Description
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By: Shannon Pittman-Price
Posted: 4/26/07
Last week, the worst school shooting in American history happened on the campus of Virginia Tech. The day after the shooting, most students went to The Daily Orange to read the coverage on the shootings. Some students were disappointed with how much coverage was shown in the student newspaper.
D.O. reader Alisa Lopano wrote, "I'm very disappointed in the minimal story coverage in Tuesday's Daily Orange of the tragedy that occurred at Virginia Tech ... Rubin stepping down as dean of Newhouse and the inadequate condition of South Campus are important, but not as important as one of the most memorable and horrific days of recent years."
Ashley Tabor, sophomore English and textual studies and political science major, and Sydney Axson, sophomore political science and biology major, wrote, "It is a shame to admit, but for some students, The D.O. is their primary source of information. It's the paper they pick up first in the morning before anything else. There is no excuse for making an article about something as infinitesimal as housing woes... out to be a bigger issue than an event that has shattered the lives of so many."
Last week's editions may not have seemed to reflect much coverage of the Virginia Tech tragedy to some readers, but with the resources The D.O. had, it did provide as much information as it could have at the time.
"What goes on the front page is a decision made by all head editors of each section," said Melanie Hicken, The D.O.'s news editor. "We did try to get in contact with people down there, but we did not get a hold of anyone."
As a campus newspaper, there are only so many resources that are available. There are not any reporters or photographers that would have been at the scene to provide stories and photos. The paper also has a policy of not running stories that are not written by staff. That would rule out any wire photos and stories.
Hicken said The D.O. tries to take stories like this particular one and see how it can be told by the way it affects the SU community. They wanted to provide information that was not available anywhere else to the community. That is exactly what a newspaper is supposed to do.
"We wanted to look at how the SU safety was, and how safe SU was. We have not forgotten about the VT victims. We just did not have resources to provide news that has not already been told, especially when on this campus you can go and get The New York Times and The Post-Standard," Hicken said.
The D.O. did provide stories that covered the Virginia Tech tragedy. They did not ignore the magnitude of the event, and the decisions they made were good. There were still stories above the fold that dealt with the tragedy even on Tuesday. They had a story about SU's mourning and vigil, and about how the SU community reacted to the tragedy. The paper did its job as a campus newspaper with the resources that were available.
Shannon Pittman-Price is the public editor for The Daily Orange. E-mail her at publiceditor@dailyorange.com.
--
Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/26/Opinion/Virginia.Tech.Coverage.Not.Lacking.When.D.o.s.Resources.Considered-2881595.shtml>The Daily Orange - April 26, 2007</a>
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Peter Waack <pwaack@dailyorange.com>
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Virginia Tech coverage not lacking when D.O.'s resources considered
syracuse university
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Sara Hood
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Melanie Hicken
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2007-08-23
Description
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By: Melanie Hicken
Posted: 4/26/07
The first shooting at Virginia Tech happened at about 7:15 a.m., yet classes continued - a decision questioned by many in the last week.
Right or wrong, it has led many Syracuse University students to ask: Who would make such a decision at SU?
At SU, the decision would be a group effort made by Chancellor Nancy Cantor, Vice Chancellor Eric Spina and the Logistics Committee, which is headed up by SU Chief Financial Officer Louis Marcoccia and made up of representatives from various university departments (see: "What is the Logistics Committee?").
"Clearly what we have on the committee is broad representation from across campus," Marcoccia said. "It's a group that we hope can provide us the right kind of advice on any decision we would have to make."
Cantor said she had little doubt classes could be canceled and students notified of this "very quickly" in the case of an immediate threat situation. The most recent cancellation of classes - a half-day cancellation due to snow - worked as a good practice for the system, Cantor said.
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Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/26/News/Virginia.Tech.How.Are.Classes.Canceled-2881652.shtml>The Daily Orange - April 26, 2007</a>
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eng
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The Daily Orange
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Peter Waack <pwaack@dailyorange.com>
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Virginia Tech | How are classes canceled?
syracuse university
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Sara Hood
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Sara Hood
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2007-08-23
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By: Melanie Hicken
Posted: 4/26/07
As more information rapidly becomes available through media reports, it has become quite clear Virginia Tech shooter Seung-Hui Cho was deeply troubled.
He had few friends. He had harassed several female students. A counselor had recommended involuntary commitment. A judge had ordered a mental evaluation. A doctor had declared him mentally ill. But he was not committed, and rather was to have outpatient mental health treatment, according to an article in The New York Times.
It is unknown whether he ever attended.
Though no one can know if treating Cho could have prevented the tragedy, Syracuse University officials say they urge anyone who feels they or a friend needs counseling of any kind to contact the Syracuse University Counseling Center at any time.
The center offers a full range of mental health services, including regular counseling, a 24-hour crisis line and training to the campus community, said Rebecca Dayton, director of the counseling center. The center also offers consultations, in which anyone with concerns about an individual can be given advice on how to help them.
"Dealing with someone who is emotionally distressed is often very difficult," said Dayton, who co-chairs the Critical Incident Management Team. "People often don't know what to do."
Dayton said in the end, she believes counseling centers do the best they can.
"We do out best," she said. "I think we do a really good job of listening to and attending to and giving people appropriate resources and intervening at the appropriate time."
But even then, it may not always be enough, she said.
"Nobody can predict human behavior," she said. "It's complex. Human behavior and human emotions are incredibly gray."
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Original Source:<a href=http://media.www.dailyorange.com/media/storage/paper522/news/2007/04/26/News/Virginia.Tech.Su.Counseling.Center.Resources-2881646.shtml>The Daily Orange - April 26, 2007</a>
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eng
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Peter Waack <pwaack@dailyorange.com>
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Virginia Tech | SU counseling center resources
syracuse university